We are Office Genius, your outsourced credit control department.
With twenty-five years of credit control experience we have managed accounts from thousand, all the way up to multi millions pounds. We have seen and heard it all.
Parting customers from their money, even when it is owed to you, is one of the most difficult processes in business and one you may not have time for.
This is where we come in. We will contact your debtors on your behalf and do our best to ensure their payments are made on time, and in full.
We offer a wide range services tailored to suit our individual client’s requirements.
Administration services are also offered by Office Genius to help support all aspects of your business.
Following a consultation, we will discuss the action plan to move you forward. This can be on a long, or short-term contract.
The Debt-Doctors at Beacon; will offer you a thorough Health Check on your business, looking at key business health indicators, including…
Healthy intake – Are you feeding your business good quality, healthy customers?
Has everything you put in, been properly prepared? – Are your Terms and Conditions fit for purpose and protecting your business?
Is your Sales Communication Process undercooked? – Do you have an effective credit control process?
How do you manage when something doesn’t agree with you? – Do you have systems to deal with payment disputes and complaints?
Transfusions and recovery. – Does your business have professional, efficient facilities to replace lost cash flow and ensure strong recovery from loss?
Once your business health check is complete, Debt Doctors will talk through your diagnosis and write your prescription, so you can access the treatment required to restore full health to your business. In addition, you’ll have a treatment plan, so you know exactly what is going to happen and when, with treatment costs fixed and your treatment plan and after care, will last for a minimum of 3 months.
Side effects such as a healthier bank balance, happier staff and less stress are common with this type of treatment, when taken as prescribed.